Microchip Pet Door Connect


You’ll need the Pet Door Connect and the Hub to use the Sure Petcare App. 

Why do I need the hub?

  • The link between your Connect products and the Sure Petcare app.
  • Enables you to control your Connect products using the Sure Petcare app.
  • Plugs into your WiFi router using an ethernet cable (included).
  • Add up to 10 Connect products to your household.
  • Dimmable ‘ears’ which also flash for notifications.
  • Mains powered.


  • Flap Opening Dimensions
    178mm (W) x 170mm (H)
    This dimension is the smallest area of the pet door that you pet will have to enter.
  • Door/Wall Mounting Dimensions
    207mm (W) x 234mm (H)
    The size of the hole required to fit your pet door.
  • Exterior Frame Dimensions
    262mm (W) x 281mm (H)
    Size of the exterior pet door frame.
  • Tunnel Depth
    Depth of the inside tunnel of the pet door.
  • Glass mounting Dimensions
    A circular hole is required to install the pet door in glass. The optimum hole size is 300mm, but the pet door can be installed into holes up to 320mm in diameter.